Privacy Policy

Introduction

Brisa Pools respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a quote, schedule a consultation, or submit information through one of our online forms.

By using this website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this website or submit personal information through it.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, property address, preferred service, project details, budget range, uploaded files, photos, and any other information you choose to include when contacting us.

We may also collect basic technical information automatically when you visit the website, such as your IP address, browser type, device type, pages viewed, referring website, and general usage activity. This information helps us understand how visitors use the website and improve the user experience.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide estimates, schedule consultations, discuss pool construction or remodeling projects, provide customer service, improve our website, evaluate marketing performance, and operate our business.

We may also use your information to send follow-up communications related to your inquiry or project. You can ask us to stop contacting you at any time by using the contact information below.

Forms And Third-Party Services

Some forms on this website may be powered by third-party services, including Wufoo or similar form providers. When you submit a form, your information may be processed by those third-party services so the form can be delivered to us.

Our website may also use third-party tools such as analytics platforms, maps, embedded videos, spam protection, hosting providers, or other services that help the website function. These third parties may collect information according to their own privacy policies.

Cookies And Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve performance, remember preferences, and measure marketing activity. Cookies are small files stored by your browser that help websites function and collect usage information.

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the website, manage forms, host data, provide analytics, communicate with customers, or support business operations.

We may also share information when required by law, to protect our rights, to prevent fraud or security issues, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, email, form, or online system can be guaranteed to be completely secure.

How Long We Keep Information

We keep personal information for as long as reasonably necessary to respond to inquiries, manage customer relationships, complete projects, comply with legal obligations, resolve disputes, and maintain business records.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to legal and business recordkeeping requirements. You may also ask us to stop sending non-essential communications.

Children’s Privacy

This website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so we can review and delete the information if appropriate.

Links To Other Websites

This website may contain links to third-party websites, including social media platforms, financing partners, review platforms, video platforms, or other resources. We are not responsible for the privacy practices or content of those third-party websites.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. Your continued use of the website after any changes means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Brisa Pools at contact@brisapool.com or call (954) 422-6673.